METAFIX PTY LTD TERMS & CONDITIONS OF TRADE

1. Acceptance Acceptance of this quotation confirms agreement with the scope of works, pricing and these Terms and Conditions.

2. Pricing & Validity Valid for 30 days. Pricing is based on current supplier costs. Metafix Pty Ltd may adjust pricing prior to acceptance where supplier costs increase.

3. Deposit Deposit requirements will be specified within the quotation. Works may not be scheduled until the required deposit has been received.

4. Payment The balance is payable upon practical completion unless otherwise agreed. Progress claims may be issued for completed work or materials supplied to site. Practical completion occurs when the works are substantially complete and capable of their intended use. Minor defects, adjustments or outstanding items do not entitle the Client to withhold payment.

5. Variations Work outside the quoted scope, including additional metres, excavation, access issues, hidden obstructions or client-requested changes, will be treated as a variation and charged accordingly.

6. Site Conditions Pricing is based on visible site conditions. Additional costs may apply for rock, concrete, tree roots, underground services, unstable ground or other unforeseen conditions. Retaining wall heights and levels are estimated and confirmed during construction. Additional works arising from actual site conditions may be treated as a variation.

7. Waste & Disposal Removal and disposal allowances are based on estimated volumes. Additional disposal charges may apply where quoted allowances are exceeded. Excavated material and demolition waste remain the property of the Client unless removal is included in the quotation.

8. Access & Machinery The Client must provide safe and reasonable access. Undisclosed access restrictions may result in additional costs. Machinery may be used where required to complete the works safely and efficiently. Minor disturbance to surrounding areas may occur due to access, excavation and material handling.

9. Boundaries & Services Unless a current survey has been provided, fence alignment will be installed based on existing fence lines, physical indicators and/or Client instructions. Minor deviations in alignment, post spacing, stepping, gaps and levels may occur to accommodate site conditions and construction tolerances. The Client is responsible for confirming boundaries, neighbour approvals and identifying underground services. Service locations cannot be guaranteed and any information supplied by the Client, service providers or third parties is relied upon without warranty.

10. Existing Structures Existing retaining walls, footings, structures and improvements are assumed suitable for the proposed works. Metafix Pty Ltd is not responsible for pre-existing defects, movement, deterioration or structural inadequacies. Reasonable care will be taken during demolition; however, Metafix Pty Ltd is not responsible for defects or failures revealed during removal works.

11. Trees & Vegetation Tree roots, vegetation and overhanging branches may affect construction methods, alignment and final appearance. Additional works required as a result may be treated as a variation.

12. Delays & Scheduling Start dates are estimates only. Weather, supplier delays, site access issues, wet ground conditions, concrete curing requirements and other factors outside our control may result in delays.

13. Cancellation & Postponement Metafix Pty Ltd may recover costs incurred where works are cancelled or postponed after acceptance, including materials ordered, labour scheduled and administrative costs. Any deposit paid may be retained in whole or in part to cover such costs.

14. Site Reinstatement Reasonable care will be taken during works. Construction activities may require access beyond the immediate fence or retaining wall alignment. Fencing and retaining wall construction may disturb lawns, gardens, landscaping, irrigation, gravel, paving and surrounding surfaces. Unless specifically included in the quotation, reinstatement or restoration of such areas is excluded.

15. Site Records Metafix Pty Ltd may take photographs before, during and after construction for quality control, record keeping and dispute resolution purposes.

16. Ownership All materials remain the property of Metafix Pty Ltd until full payment is received.

17. Warranty & Liability A 12‑month workmanship warranty applies to installation workmanship only. Manufacturer warranties apply to supplied materials. The warranty excludes soil movement, drainage issues, weather events, impact damage, third-party damage, normal wear and tear, lack of maintenance, gate adjustments caused by normal ground movement or seasonal changes, and customer-supplied materials. Warranty claims must be reported in writing within the warranty period. Liability is limited to rectification of defective workmanship only.